No matter where it's going, we charge a flat rate $10.95 charge for shipping and handling. Products ship within 24 hours and will usually arrive between 2-5 days from when they are shipped.
We charge a flat rate tax of 6% on each purchase.
At B & B—New Beginnings, we design each piece of clothing with comfort, creativity and authenticity in mind. Our pieces fit all body types, shapes and sizes. In order to find the perfect fit, we have provided some easy guidelines to follow. The charts below define our sizing. Our cuts are healthier than most garments and you will find the fit to be perfect using the chart below.
Average pant length is 38-40 inches long measuring from the outside waist to below the ankle. Questions? Feel free to give us a call 804-543-7813
Our policy is for exchanges only…no refunds.
We take great pride in our reputation for the quality of our merchandise and our excellent customer service. If for any reason you are dissatisfied with a purchase we will assist you with a prompt exchange or provide a store credit. This applies to all items with the exception of one of kind pieces. One of a kind pieces are not returnable because of the time & labor which goes into creating the piece. All other items you are certainly able to exchange for a store credit.
Please note: we must receive the items for return to us by an insured carrier within 10 days of the shipping date. All returned items must be in new, unworn and unsoiled condition with all tags still attached.
We ask that you contact us immediately or within 7 days of receipt of your purchase. Returned items must be shipped within 7 days prepaid. Collect shipments will not be accepted.
For returns or exchanges from B& B – New Beginnings, Inc. Please follow these three steps:
1. Obtain a Return Merchandise approval code (RMA#) from our sales representatives at 804-543-7813.
2. Be prepared to provide the following information:
Customer Name, Customer email address, order number, Product sku number, date of order and reason for return (defective, non-defective)
3. Send your return prepaid via UPS or any other deliver service with tracking information.
4. Write your RMA# on the outside of the shipping package. Ship all items to:
5. B&B New Beginnings, Inc.
P.O. Box 114, Barhamsville, Va. 23011
6. Please hold on to your tracking information until return process is completed.
7. If you requested a replacement it is on its way immediately provided it is in stock. Otherwise will advise you of a ship to date.
Gift Certificates of any value are also available for purchase.